Return Policy

Eli Tea accepts returns of unused non-food items (tea pots, tea cups, mugs, thermos) within 30 days of the original purchase. Food items (loose leaf tea, baked goods, etc.) are non-returnable. Gift certificates are also non-refundable.

Please email Eli Tea for approval or any returns or exchanges at

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  Use of a delivery conformation or postal tracking service is recommended. 





Just added to your cart:
Excl. postage 
My Bag
Just added to your wishlist:
Excl. postage 
My Wishlist