Eli Tea accepts returns of unused non-food items (tea pots, tea cups, mugs, thermos) within 30 days of the original purchase. Food items (loose leaf tea, baked goods, etc.) are non-returnable. Gift certificates are also non-refundable.
Please email Eli Tea for approval or any returns or exchanges at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Use of a delivery conformation or postal tracking service is recommended.